loading

Customer testimonials

Here's what some of our existing clients have had to say about working with us.

Fast, easy, reliable and good value service. The end-to-end experience is excellent. Setting up my account, including my payment methods, was easy. Adding my destination account was also seamless. Transferring funds holds a £7 fee which is very reasonable. The exchange rates offered are excellent, and even better if you transfer high volume. 

I am kept up-to-date on the progress of my transfer through email and SMS, which is handy. When any hitches arise (e.g. a card payment that gets declined), Customer Care is quick to contact you, and very helpful in rectifying the problem. 

All in all, I'm a happy customer and highly recommend 1st Contact Forex!" Mark Conway

It's the cheapest way to send money to NZ without any hassles; very reliable and highly recommended. Thanks for a great service." Chad W.

I don't know why people still insist on transferring money by using the banks. 1st Contact gives a better rate, a better service, and the fees are much less than the banks - where you not only pay on transfer but the receiver also pays bank fees. The benefits are huge. Thanks for the service." Stephen C.

I wish I had found 1st Contact Forex sooner - I would have saved $$$ on bank fees when I transferred my money to South Africa!" Tanie B. 

Put simply, 1st Contact Forex delivered on what they advertised. I was always able to get in touch with an employee at the company if I needed a hand - and my queries via email were dealt with within hours (much better than some companies that wait 3 days to respond). They system is idiot-proof and the money transfer service was quick, reliable and the money arrived quickly. I would not hesitate to recommend them."

I was recommended 1st Contact by a friend of mine who had used them to transfer funds from Australia to the UK. I'm sceptical about any financial service and I made sure I did my research before carrying out any money transfer. 1st Contact was an easy service to register with and the money transfer procedure is transparent and easy to understand. You just tell them where you want the money sent, where it's coming from and how you want to send it. You then simply transfer the funds into their local bank account, let them know, and the rest is done for you."